After The Success of Smart Solutions
One line, Immense value
STANDARD FEATURES OF PTCL LANDLINE
All subscribers will get this value package. These services are already included in the monthly line rent of Rs. 174 +GST.
CUSTOMER SERVICES
Our 24 hour HELPLINES are there to provide assistance at your convenience.
New Service Order Line
Details: Customers can get a new PTCL connection by just calling 080080800 and placing the order with a CSR. No upfront charges. Installation charges will be billed in the first monthly bill
Number: 0800 80800
Billing Helpline
Details: Any fixed line subscriber can call 1200 and find out his last outstanding bill amount through IVR
Number: 1200
General Information Helpline
Details: For any information a fixed line subscriber can call on our 24 hour Information Helpline 1236
Number: 1236
Customer Facilitation Helpline
Details: For any complaint call on our 24 hour Complaint Helpline 1218
Number: 1218
Directory Assistance
Details: For any directory assistance dial our 24 hour inquiry line 1217
Number: 1217